Customer Care

Get in Touch

Have a question about our hair stylers, personal care tools, or your order? We’re here to help you get the best experience from 7MAGIC.

Support Channels

Choose the channel that is most convenient for you.

Primary Support

Email Inquiry

support@7magicclub.com

Best for detailed order inquiries, product troubleshooting, and warranty support.

Replies within 24 hours
Social Community

Instagram

@7magic_club

Explore everyday styling tutorials, tips, community looks, and send us a direct message.

Video Tutorials

TikTok

@7magicglobal

Short-form video guides, device demonstrations, and behind-the-scenes transformations.

Support Schedule

Our customer service team is operating under the following standard hours.

Service Hours

Monday – Friday 9:00 AM – 7:00 PM EST Weekend 10:00 AM – 4:00 PM EST

Response Time

Email Tickets Guaranteed response within 24 hours. Order Status & Tracking Updated automatically via email confirmation.

Instant Answers

Need immediate troubleshooting or shipping details? Check our comprehensive guide.
Browse FAQ

Looking for refund or shipping terms?

Read our policy guides for complete details on returns, exchanges, and deliveries.